In today’s world, documents are often much more than just text. They contain images, graphs, tables, charts and other visual elements that can convey crucial information. At CIMSOLUTIONS, we understand that using this rich documentation effectively can be a challenge.
That’s why we’re introducing a groundbreaking solution based on multimodal AI: Versadoc AI. Versadoc AI can be used for multiple purposes: to reduce the pressure on your customer service, increase the speed and convenience of your helpdesk, and save time by easily finding information between multiple documents.
Multimodal AI is an advanced technology that processes and interprets different types of data simultaneously – such as text, images, graphs and charts. This means that our solution can not only understand textual information, but also analyze and interpret visual elements to provide a complete and accurate answer.
With Versadoc AI, you have an advantage over traditional search methods. This advanced technology allows you to find relevant information not only in text form, but also in other forms such as images, tables, graphs and diagrams. Suppose a customer or employee has a question that can be answered in a manual that mainly consists of images. With conventional search methods, the chances of finding this information in your environment are slim. However, thanks to Versadoc AI’s multimodal technique, these images are effectively interpreted, making them easier to find. In addition, Versadoc AI understands all of your files and can answer questions by combining information from multiple documents, regardless of whether they consist mainly of text, images or other visual elements.
Our solution integrates seamlessly with your document systems, giving Versadoc AI access to a wide range of file types, including images and diagrams. This makes it easy to find and manage up-to-date information, saving time and improving information delivery.
Versadoc AI provides valuable insights by analyzing which questions are asked most often and where the most ambiguities arise. By getting feedback from your users based on our found solutions, you can clearly see obstacles or shortcomings. This information helps you to improve your products, services and documentation based on the real needs of your customers and employees.
Flexible and Adaptable: Adapt Versadoc AI’s responses to match your organization’s communication style and tone. By providing instructions or examples in your portal, Versadoc AI can replicate your style. Integration with your existing systems and websites is easy, so you can quickly benefit from the advantages of multimodal AI without major customization. By integrating with popular document management platforms or managing your documents in our platform, you control the knowledge of Versadoc AI.
Expert Support: Our team of domain and product experts are here to support you and ensure you get the most out of our multimodal solution, with tailored guidance and support. Together with you, we look at how your documents can best represent the knowledge of your company or organization in structure and form.
We are constantly working on improving our product by exploring the boundaries of AI technology. The ability to process text, image and other modalities simultaneously is becoming a reality. CIMSOLUTIONS is committed to implementing this innovative technology within your organization as soon as possible.
In the future, we want to provide you with deeper insights into your customer interactions. Our research will reveal new opportunities that can help you better understand your organization and customer relationships. We aim to use these insights, together with the documents within your organization, to improve the knowledge structure and warn you in time of potential obstacles.
Stay up to date on these exciting developments and contact us to discover how Versadoc AI can improve knowledge management within your organization.
Curious about what we can do for your organization in the field of AI? Please contact us.
